The Customer Suit Exception, while nice, seems disturbingly reminiscent of feudalism. Now, as a customer of a corporation we elevate them to the status of lord and master; entrusting them to defend us against threats (lawsuits) to which we are unable to defend ourselves.
Think about the absurdity of being sued for patent infringement if you were a pizza shop and your oven allegedly infringed on a troll patent. You didn't manufacturer the oven, why are you being sued?
The vendor's reputation is irreparably damaged by patent trolls who prey on customers due to the patent's apparent weakness. Sometimes corporations need justice too.
