I wish I could find the original article, it was a link from a link from the bibliography of Chip War.

I think it was things like how you couldn't initially purchase music, and had to sync to iTunes to do that. I think there was more.

I did find this article, on iPhone being basically just a battery: https://mathiasmikkelsen.com/2011/05/blackberry-makers-thoug...

Thanks! Very interesting.