> that speaks of a shitty company which will eventually be eaten by the market
Agreed! Although "eventually" takes a very long time, possibly decades. In the meantime there are a host of cheaper tactics for maintaining and draining market share: acquisitions, exploitative terms (like Amazon's "best buy" conditions), regulatory capture etc... .
The issue is that the current system of shareholder capitalism strongly encourages short-term gains in lieu of sustainability. It's very difficult to justify spending on ease of use when you already have the users and there are things you could do to milk them like making ads more subtle.
Agreed! Although "eventually" takes a very long time, possibly decades. In the meantime there are a host of cheaper tactics for maintaining and draining market share: acquisitions, exploitative terms (like Amazon's "best buy" conditions), regulatory capture etc... .
The issue is that the current system of shareholder capitalism strongly encourages short-term gains in lieu of sustainability. It's very difficult to justify spending on ease of use when you already have the users and there are things you could do to milk them like making ads more subtle.