Its unbelievable the decline of philips, i used to buy their stuff out of trust, but given their story with ventilators, this one, and other personal ones with razors, waterfloss and toothbrushes, I wouldn’t touch anything from them with a ten foot pole
> The lawsuits have claimed that flaking foam and gasses emitted from the machines were linked to health issues including respiratory illnesses, lung cancer and death. The foam was used in the machines to reduce noise and vibration.
> In June 2021, the Food and Drug Administration announced a recall of Philips machines that also included BiPAP devices and ventilators made since 2009, warning that foam deterioration in the products could cause “serious injury” to users. Philips initially released a memo to doctors saying the foam breakdown posed risks of “toxic carcinogenic effects,” but the company has since released updates reporting a far lower level of concern.
> So they don't explode when they're new, but after a while? How old was the machine exploding?
No. What they say that the problem occurs only very rarely. The first of this MRI model was introduced in 2001, there are hundreds of them used all the time and only one explosion happened. Presumably that is the explosion which has shown them that there is something wrong with the model, and now they are taking corrective action.
> this would be the second recall in few years for philips
It is a huge company doing a lot of things. The safest way to never make a mistake is by sitting on your hand and refusing to do anything.
Some of the affected MRIs are old enough now to buy you a alcohol, how is this an evidence of anything recent with Philips?
> whatever, doesn't come through as high quality
They found a rare but potentially high impact issue and are fixing it in decades old equipment on their own dime.
Show us that you have done things of similar complexity better. What equipment you have designed is in constant operation since 22 years? How do you know it doesn't have any low probability, high consequence failure modes?
Maybe if they do too many things that need to be recalled they should cut somewhere, I don’t do MRIs that’s why I dont sell/recall them, making things personal on this scale seems not very smart argument btw
> making things personal on this scale seems not very smart argument
I think it is very illuminating. Imagine you created a thing. It is successful enough that hundreds of hospitals bought it. They use it day after day for healing people. And after 22 long years ago one of the many many decisions encapsulated in that product is a mistake in hindsight. You worry it might cause harm in rare cases. But, luckily you can send around a service technician who checks things, maybe takes corrective action and it further lowers the already low chance of anyone getting hurt.
Would you feel like a failure? I would be over the moon that I made something so successful and helped heal so many people. Would be slightly embarrassed that I have missed something, but glad that nobody got hurt and we can fix the issue.
If this is how I personally would feel why should we act as if the company as a whole is a complete failure?
> Maybe if they do too many things that need to be recalled they should cut somewhere
You don't understand me. It is not that they do too many things and that is why they have recalls. Every human endeavour has the chance of things going slightly wrong. If an entity, a company in this case, has many projects it is more likely that you will hear about some of them being occasionally going a little bit wrong.
What I'm saying is that you should look at the number of recalls as a proportion of their reach and volume. And if you do that you will realise that they are neither exceptional nor should they feel ashamed of themselves.
It sounds like you demand perfection and that is not a realistic goal to attain.
