> It is not having a significant impact in most fields, despite all the hype. Companies will use it to continue to make customer services worse so they can spend less money on it.
There's some delicious irony in this: tech-savvy HN posters are so bullish on AI replacing everyone's jobs, yet there's been so many posts here about how people have lost their Google/Apple/bank/whatever accounts due to AI accidentally flagging, then being unable to recover because they can't get in touch with an actual human, with begging for help on social media as their last resort.
It seems like a variant of Gell-Mann amnesia[0]: people believe AI is capable of replacing humans in so many aspects of daily life, except for the aspects of daily life which they personally experience.
There's some delicious irony in this: tech-savvy HN posters are so bullish on AI replacing everyone's jobs, yet there's been so many posts here about how people have lost their Google/Apple/bank/whatever accounts due to AI accidentally flagging, then being unable to recover because they can't get in touch with an actual human, with begging for help on social media as their last resort.
It seems like a variant of Gell-Mann amnesia[0]: people believe AI is capable of replacing humans in so many aspects of daily life, except for the aspects of daily life which they personally experience.
[0] https://en.wiktionary.org/wiki/Gell-Mann_Amnesia_effect