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I can get feedback from my website from a group of programmers any time I want to. They pretty much invariably say "Bah, who in their right mind would pay for that? I could reproduce its output in Excel in, like, five minutes." Thirty thousand dollars later my answer is "Gah, my customers pay for it. Could you concentrate on the things which are actually important here? Mistakes, usability issues, things that will interrupt conversions, etc?" and then they say "Oh, well, the page doesn't validate. Maybe it could use an RSS feed."

sigh I spend time answering emails describing the difference between "web site" and "application". No, my customers would not benefit from an RSS feed, thank you.

Asking my mother has its own problems: "It's wonderful, dear. It would be even more wonderful in teal."

Its at that point where I think "If I were hiring myself as a consultant to read this feedback and search it for actionable insights I would bill myself $100 and report 'Sorry, there is nothing useful here'." Which makes paying $7 and giving a somewhat more diverse set of people micro-tasks pretty darn appealing. I can give them actual tasks, they will perform them because I am paying for completion, and I can analyze the results.




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