On the other hand, when your business is corrupt to the point that it was investigated for pay-to-play practices by a third party, well, completely expected.
I don't think anyone at the BBB is thinking about the outcome; rather they're protecting their (stupid) business model.
the funny thing is that initially, we (feefighters) didn't plan this to be an investigation. we just kept hearing stories from our customers about how credit card processors would rip them off, they would complain to the bbb, and nothing would happen. finally, we decided to take a stand.
On the other hand, when your business is corrupt to the point that it was investigated for pay-to-play practices by a third party, well, completely expected.
I don't think anyone at the BBB is thinking about the outcome; rather they're protecting their (stupid) business model.