A simple example for me is how the ATM replaced the bank teller, but the ATM has been replaced with cards with chips in them. It’s a subtle, but huge change when magnified across society.
having worked in various administrations, the time / energy / resources wasted due to old paper based workflow is flabbergasting
you'd think after 50 years of mainstream computing they'd have some kind of adequate infrastructure but it's really really sad (they still have paper inbox for internal mail routing errors)
A simple example for me is how the ATM replaced the bank teller, but the ATM has been replaced with cards with chips in them. It’s a subtle, but huge change when magnified across society.