Heh, I'm living and working in Germany, but I'm not German, still (or yet). :)
Regarding CRM and Contacts - I could possibly fit all the info in the 'about' field for a particular contact, but Monica offers me so much more. With Monica, I can structure the data for a contact in a better way. That 'better way' and the feature set of Monica is why I'm using it.
I mean, I'm sold. I guess the biggest question is could your Contacts be pulled from Monica so that things like messages and phone apps pull that info?
Regarding CRM and Contacts - I could possibly fit all the info in the 'about' field for a particular contact, but Monica offers me so much more. With Monica, I can structure the data for a contact in a better way. That 'better way' and the feature set of Monica is why I'm using it.