On the other hand, if you pay someone $20 to buy a brand new ApplePhone 12 XS Max, you should expect to not get the phone. The Twitter didn't mention anything about price; and it is possible that the fraudsters were actually charging a normal market rate; and nobody deserves to be defrauded for trying to get something for cheap; but if Uber was taking the cheapest option then it's hard to feel sympathetic towards them - they're a big company with lots of marketing people and they should know better.