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Be that as it may, a team that would have shitty code with QA will likely have shittier code if you fire QA. Case Study: Windows 10.

That said, an understaffed QA team can be really helpful. Not enough people means you can't ship garbage and expect QA to catch it; they'll catch many things, but not everything. Not enough people also encourages efficiency in testing --- test the most important stuff well, test the other things opportunistically.

A QA team also can really help turn customer problem reports into actionable bug reports.




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