Because inevitably someone wants a breakdown report of shipments by state, and no matter how many times you try to explain to them that international shipping doesn't have a concept of "states", they refuse to listen, so the company eventually retools and just offers domestic shipping and/or a bad interface. Guh.
I've been told, as part of requirements gathering for collecting retail demographics and order information, that many users don't know what zipcode they are in, what their phone number is, or what US state they are in, and that somehow hand holding the information gathering into separate fields somehow fixes this ignorance of one's own physical presence.
I've been told, as part of requirements gathering for collecting retail demographics and order information, that many users don't know what zipcode they are in, what their phone number is, or what US state they are in, and that somehow hand holding the information gathering into separate fields somehow fixes this ignorance of one's own physical presence.