This sounds like a lot of industries I've worked in, most of which involve IT. I'm sort of amazed how many people think it's okay to hurl abuse at other people in general. Don't like a completely voluntary video game? Don't buy the next one and stop playing the game. Maybe submit some feedback on what is causing you not to continue playing and move on. I'm both a child and a parent and while there were a few years where I was will of spit and vinegar and mouth off at other people, I've never felt it okay to send the types of comments that some people think are acceptable (I've looked in case my memory was rose-colored).
What amazes me more are the people who bring this attitude into the real world. I've had my job threatened, co-workers physically threatened (I'm apparently somewhat imposing so I don't get physical threats often), screamed at, had someone shoot a nail gun at me...It never ceases to amaze me how people can have so little respect for themselves or others. Kindness literally costs you nothing, and yet it can often be so hard to find.
What amazes me more are the people who bring this attitude into the real world. I've had my job threatened, co-workers physically threatened (I'm apparently somewhat imposing so I don't get physical threats often), screamed at, had someone shoot a nail gun at me...It never ceases to amaze me how people can have so little respect for themselves or others. Kindness literally costs you nothing, and yet it can often be so hard to find.